In Loving Memory of:

Howard Bernstein, MBA

Operations and Information Technology Management

An Adjunct ProfesSor in Golden Gate University's Operations and Information Technology department, Howard taught courses covering the development, impLementation and use of current and evolving business'side appLications. The eurriculum ineludes technically oriented knowledge of IT operations, enterprise=level arehitectu re, infrastructure, networks and teLecommunications. He has extensive professional experienee in high.teehnOlogy education and training, including curriculum development and certification assessment, distance learning, and hands-on computer laboratory instructional design and delivery. Howard's experience includes Program Manager in the Worldwide Sales Force Development organization at eiseo Systems, Inc. He was Regional Technology Coordinator at Golden Gate University and Director of Information Systems at Channelwave Software, Inc. Howard has heLd technical and management positions atT8ndern Computers, Inc., 3Com Corporation, Network General Corporation, Four Phase Systems, lne., and Memorex Corporation. He was Assistant Manager, Data Center Operations at General Finance Corporation and Manager of Customer Support at Pansophic Systdms, Inc. in Illinois.

Courses Taught

ITM125 and ITM225 Management Information Systems

Research Interests and Areas of Specialization: CIOud Computing

Customer Service Management

Network/Systems Management

Project Management

Software Development/Integration

Education: Golden Gate University

1990 BS, Teleeommunieati6ns Management 1995 MBA Computer Information Systems

Professional and Teaching Experience

• Project manager, instructionaLdesigner and lecturer for Tandem Computers Nonstop IBMcompatible Systems Network Arehitecture (SNA) Networking and UNIX-based Open Systems Services products.

• Program manager and Certified Instructor for 3Com's 3Wizard® Customer Certification Training program. Developed curriculum paths and certification requirements for 3Com's network operating systems, muLti-protocol network routers, and internetworking switch products. Trained employees, resellers and customers on advanced networking concepts and related 3Com products.

• Communications Solutions, Inc. Manager, U.S. Software Installation and Training providing on-site product instaILation and configuration training to Fortune 1000 companies, government agencies, and multinational corporations.

• Pansophic Systems, Inc. Manager, International Technical and Sales Support providing technical sales consulting and product implementation methods to customers' technical staff and senior management in North America and Europe.

Previous Positions:

Senior Adjunct Professor

Golden Gate University

Professional Associations

The Society for Information Management (SIM) San Francisco Bay Area Chapter

Honors and Awards:

Golden Gate University

• 2012 Outstanding Adjunct Faculty for the Information Management Technology Program .

• 2006 Distinguished Service award for outstanding technical and academic support to the university community's students, faculty and staff.

• 1995 Outstanding Student in Information Systems Award

Howard will be missed by many coworkers and students.